Effective Date: 3/7/2025

Welcome to Lyon PR! These Terms and Conditions (“Terms”) govern your use of our website www.lyonpr.com and our IT support services. By accessing our website or using our services, you agree to comply with these Terms. If you do not agree, please do not use our services.

1. Services Provided

Lyon PR offers IT support services, including but not limited to:

  • Computer repair and troubleshooting
  • Network setup and security
  • Cybersecurity solutions
  • Cloud services
  • Remote IT support
  • Data backup and recovery

We reserve the right to modify or discontinue any service at our discretion.

2. User Responsibilities

By using our services, you agree to:
✔️ Provide accurate and up-to-date information when requested
✔️ Use our services lawfully and ethically
✔️ Not engage in unauthorized access, hacking, or illegal activities
✔️ Comply with all applicable local, state, and federal laws

Lyon PR is not responsible for damages caused by improper use of our services.

3. Payment and Fees

  • All fees for IT services must be paid as agreed upon before or after service completion.
  • Lyon PR reserves the right to modify pricing at any time, with prior notice for ongoing services.
  • Any unpaid invoices may result in service suspension or termination.

4. Refund and Cancellation Policy

  • Services that have already been performed are non-refundable.
  • If a scheduled service is canceled at least 24 hours in advance, a full refund may be issued.
  • No refunds will be given for cancellations made after the service has begun.

5. Limitation of Liability

Lyon PR is not liable for:

  • Any data loss, business disruption, or damages resulting from the use of our services
  • Issues caused by third-party software, hardware malfunctions, or external cyber threats
  • Losses beyond the amount paid for the specific service provided

6. Privacy and Data Protection

We respect your privacy. Please refer to our Privacy Policy for details on how we collect, use, and protect your data.

7. Intellectual Property

All content on this website, including logos, text, and service descriptions, is the property of Lyon PR. Unauthorized use, reproduction, or distribution is strictly prohibited.

8. Third-Party Links and Services

Our website may contain links to third-party websites. Lyon PR is not responsible for the content, security, or privacy policies of these external sites.

9. Changes to These Terms

We may update these Terms at any time. Continued use of our services after changes are posted constitutes acceptance of the revised Terms.

10. Contact Information

If you have any questions about these Terms, please contact us:
📞 Phone: (787) 624-4720
📧 Email: [email protected]

By using Lyon PR’s services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.